A Decision History report displays a list of resolved positive pay exceptions and their corresponding decisions for the accounts selected. The report displays when an exception took place and includes information on the check involved such as its number, amount, and reject reason.
Note: Not all report are available to all businesses.
Working with standard criteria
From the Account list, select an individual account to report on, or select All Accounts.
Enter a date range, either by using the format mm/dd/yyyy, or by using the Calendar icons to select the dates. You can also select predetermined time periods from the Date list.
In the available Check No. fields, enter a check number range.
From the Format list, select a file format for the report.
For PDF reports, use the Orientation list to select the page orientation for the report.
From the Delivery Method list, select a delivery method for the report. Selecting Export enables you to open or save the report after generating it.
Optionally, define the content of the report's header and footer:
Click Set Report Header/Footer to open the Set Header/Footer window.
In the Show Header Information section, select or clear check box options as necessary and define report title in the field provided.
In the Show Footer Information section, select the Extra Footer Line check box and enter text for the footer, or clear the check box.
Click Save to commit your settings and close the Set Header/Footer window.
After setting standard criteria:
Click Generate Report to generate the report, or
Click Save Report to save the report as a custom report you can edit or generate at a later time, or
Click Custom Reporting to work with custom report criteria and generate a custom report.
In addition to standard report criteria, a custom Decision History report enables you to provide an amount range for checks, filter report information to display all checks, void checks, or non-void checks, and filter report information to display specific decisions on checks (for example, pay, return, or both).
If generating a report on checks, enter an amount range in the available Amount fields.
Note: If you are reporting on accounts using different currencies, the amount pertains to all currencies. For example, a range of 100 – 1000 includes deposits falling within that range, regardless of the currency.
From the Void Checks list, select to display all checks, only void checks, or only non-void checks.
Enter a reject reason you want to filter the report by.
From the Sort 1 and Sort 2 lists, select the primary and secondary sort methods.
From the Decision list, select a positive pay decision (for example, pay, return, or both pay and return).
After setting custom report criteria:
Click Generate Report to generate the report, or
Click Save Report to save the custom report for later editing and reporting by.